Queensays Black Short Korean Woollen Jacket Women Autumn Button Loose Casual High Street Coat Female Fashion Korean Trench Jacket Y2k

Age: MIDDLE AGE

Style: Casual

Clothing Length: long

Season: Winter

Material: wool

Material: SPANDEX

Decoration: Button

Decoration: Pockets

Material Composition: COTTON

Pattern Type: Solid

Collar: Turn-down Collar

Closure Type: Single Breasted

Sleeve Style: regular

Size Information
Size S   Shoulder:45cm  Length:104cm  Bust:102cm  Waist:68cm  Sleeve:55cm
Size M  Shoulder:46cm  Length:105cm  Bust:106cm  Waist:72cm  Sleeve:56cm
Size L    Shoulder:47cm  Length:106cm  Bust:110cm  Waist:76cm  Sleeve:57cm
Size XL  Shoulder:48cm  Length:107cm  Bust:114cm  Waist:80cm  Sleeve:58cm
Size XXL  Shoulder:49cm  Length:108cm  Bust:118cm  Waist:84cm  Sleeve:59cm

REFUND & RETURN POLICY

At QUEENSAYS, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 15 days of receiving your order(Except for custom-made clothing such as suits & dresses)

To initiate a return, please follow these steps:

Contact our customer service team at SUPPORT@QUEENSAYS.COM to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.

Please note the following:
Original shipping fees are non-refundable.

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at SUPPORT@QUEENSAYS.COM.

We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.

Attention: The address on the package is not return address, so please contact us first!

Return & Exchange

Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 15 days of their delivery date.
1. Please note that we don't accept returns after the 15 day time frame.
2.Our items that must be returned in their original condition.
3. Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4.To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.

Order Cancellation

Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by SUPPORT@QUEENSAYS.COM. if you decide to cancel the order. For orders canceled after 48 hours of purchase but before shipment, a 10% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.

Refund

Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.

If you do not get refund please check your account. And then still didn’t get your refund please contact us by live chat or SUPPORT@QUEENSAYS.COM. We will reply as soon as possible.